Privacy Policy of OZZIA Group

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Privacy and Security Policy

Effective Date: 7/03/2026

Company: OZZIA Pty Ltd (“OZZIA”, “we”, “us”, “our”)

Introduction

OZZIA values your privacy and is committed to protecting your personal information. This Privacy

and Security Policy explains how we collect, use, disclose, and safeguard your information in

accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles

(APPs).

1. Information We Collect

We may collect the following types of personal information:

- Contact details: Name, email address, phone number.

- Booking details: Date, time, and nature of services booked.

- Payment information: Billing address and transaction details (processed securely via third-party

providers).

- Identification: Proof of age (for alcohol service).

- Usage data: Information about how you interact with our website or booking systems.

2. How We Use Your Information

We use your personal information to:

- Process bookings and payments.

- Provide customer service and communicate about your booking.

- Improve our services, website, and customer experience.

- Send promotional offers (only if you have opted in).

- Comply with legal and regulatory obligations.

3. Sharing Your Information

We do not sell or rent your information. We may share personal information only with:

- Service providers (e.g., payment processors, booking platforms).

- Legal authorities if required by law.

- Crew and staff to ensure safe and smooth service delivery.

4. Data Storage and Security

- Personal data is stored securely on servers and protected by encryption and access controls.

- Payment details are handled through trusted third-party payment processors; we do not store

credit card numbers.

- Access to customer data is restricted to authorised personnel only.

- We regularly review and update our security practices to prevent unauthorised access, loss, or

misuse.

5. Your Rights

You have the right to:

- Access the personal information we hold about you.

- Request corrections if your details are inaccurate.

- Opt-out of marketing communications at any time.

- Request deletion of your personal data, subject to legal requirements.

To exercise your rights, contact us at: JakeDodis@OzziaGroup.com.au.

6. Cookies & Website Tracking

Our website may use cookies to enhance your browsing experience, improve performance, and

personalise content. You can adjust your browser settings to disable cookies, but this may affect

site functionality.

7. Governing Law

This Policy is governed by the laws of Australia. Any disputes will be handled in accordance with

the applicable laws and regulations of New South Wales (or your registered state).

8. Updates to This Policy

We may update this Privacy and Security Policy from time to time. Updates will be posted on our

website with the “Effective Date” revised.